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Most popular facilities

  • Free WiFi
  • Pets allowed 
  • Non-smoking rooms Restaurant
  • Bathroom
  • Toilet
  • Hairdryer
  • Bath
  • Refrigerator
  • Desk
  • Collaborating parking at 100 m. / 24hrs. PRIVATE CAR  10€  , SUV 12€ , MINI VAN 15€ ( max. 2 meters height) In reference, with the parking during the holiday’s periods such as:

     Christmas, Easter and period of August 15th, the parking remains closed.

    Kindly, contact us to inform you, for each period separately, the exact close –open  dates.

    We are truly sorry for the inconvenience


Media & Technology

  • Satellite Channels
  • Telephone
  • TV

Food & Drink

  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant


  • Free! WiFi is available in all areas and is free of charge.

Reception services

  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Dry cleaning (Additional charge)
  • Laundry (Additional charge)
  • Ironing (additional charge )

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities (Additional charge)


  • Shared lounge/TV area
  • Air conditioning
  • Heating
  • Car hire
  • Safety deposit box (Additional charge)
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Room service

Languages spoken

  • French
  • English
  • Greek
  • German

The Hotel Metropolitan’s Guest-Room Directory

Hotel Metropolitan can organize social events, professional lunches, balls and receptions.

Baby Sitting Services (on request)
Please contact the Front Office from M-F (Friday till 11.30 a.m.) and inform 48 hours prior of your requirement.
Front Office will inform you with the Payment restrictions

Should you require extra blankets, please contact the Housekeeping Department for assistance.

Baby cot
Baby cots are available, free of charge, through the Front Office Department, up on availability.

Bus station
There is a bus station 15 meters to the left from the Hotel entrance.

Breakfast can be ordered to the hotel room with extra fee.

Five minutes walking distance from the hotel there is a bank. Please contact the Front Office for further information.

Separate Reading area.

Check in Express Check out Express Service
Check in Express Check out Express Service, through Website or Mobile Application.

Credit cards
American Express, Diners, MasterCard and Visa Cards are acceptable for your bills settlement.

Conferences, Meetings
Hotel Metropolitan has two (2) multipurpose meeting room with a capacity of 30-25 persons where we could organize successfully company meetings, samplings and other professional requirements. Please contact the Reservation or the Sales Department for additional information.
Theatrical shape 30 persons, School shape 25 persons and Horse Shoe Seating Style 15 persons

Car hire / rental
For information and contact numbers please contact the Front Office.

You can contact the Chambermaids through the Housekeeping Department or the Front Office.

Courier Service
For further information please contact the Front Office.

On Departure, the Guests must vacate their rooms and check out no later than 12.00 at noon.
For any extension of stay and information for the prices please contact the Front Office.

For Express check out service ( see “C” )

Do not disturb
Please hang the “Do not Disturb” sign on the doorknob outside your room, should you wish not to be disturbed.

Deposit Box
Each room has its deposit box; contact Front Office to provide you with the safety box key, however a guarantee amount will be needed, by the return of the safety box key at The Front Office, the amount is being returned.

Dry cleaning
See Laundry

The voltage of the electric current in Greece is 220/240 at 50 Hertz. Please contact the Front Office if you need an adaptor.

Thessaloniki and its surrounding area provide many opportunities for excursions and sightseeing. Please contact Front Office team for further information.

Emergency exits
All emergency exits are clearly marked and will enable you to vacant the building quickly in case of an emergency. Should such an occasion arise, please follow the instructions of the Hotel Emergency Squad.

Extra Bed
Please contact the Front Office should you require an extra bed, up on vailability.

The general e-mail address of the Hotel Metropolitan is metropolitan@metropolitan.gr.
If you wish to receive e-mails during your stay, please use the above mentioned e-mail address.

Environmental policy – regulations

  • Hanging up the towel means “I'll use it”.
  • Α towel on the floor means “please replace”.
  • The Change of the bedding linen is every 2nd day.
  • If you would like us to arrange for bedding something else please contact Reception.
  • The energy & the water over use have environmental impact.
  • Please turn off the lights and turn off the air-condition as you leave the room.
  • The recommended AC thermostat setting is 21°C in winter and 26°C in summer.
  • Please do not waste water.
  • Please, do not waste & do not throw the toilet paper in the toilets
  • Environmental policy is the commitment of our company to regulations and other policy mechanisms concerning environmental issues.

Fire safety – fire insurance
Upon your arrival please read carefully the instructions which you will find in this Guest-Room Directory.
There is all useful information concerning the evacuation of the building in case of a fire as well as other important details.

The hotel collaborates with a well known florist of the city. Please inform us if you wish to send flowers.

The number of the fax at the reception is +30 2310 849762. Should you wish to receive a fax message, please contact the Front Office.

Gas station
50m distance from the hotel.
Please contact the Front Office for more information.

Please contact the Front Office for information concerning external providers.

There is a hairdryer in your room. Should you need any further assistance please contact the Front Office.

Housekeeping department
Housekeeping staff is always at your disposal for anything concerning your accommodation.

Business facilities are available for use by our guests free of charge.
The Hotel’s Internet website is: www.metropolitan.gr and the Hotel’s E-mail: metropolitan@metropolitan.gr
Access to the Internet is available through Wi-Fi in all hotels’ rooms, public areas, and at the Hotel’s Business Center.
Additionally, there is Ethernet in the rooms.

Ironing Service
See Laundry

Lost and Found
In the event of forgetting personal belongings during your stay with us, our Housekeeping will safeguard them for one month. Please contact the Front Office or the Housekeeping Department.

Laundry Service, Dry Cleaning, Ironing
You will find a special laundry bag in your closet, as well as a detailed Price list on the Guest Directory of all services ironing, dry cleaning, laundry that provided of our external collaborator “ Wash and Dry “ Address Κallidopoulou 18, Thessaloniki.  For any further assistance please contact the Front Office.

Carrying Luggage Service, please contact the Front Office.

Additionally, Luggage storage facility.

Please contact the reception if any technical problem occurs.

“M” Cafe 102
Opening Hours Daily 07:00 a.m. –22:30 p.m.

Meeting rooms
The Hotel offers two meeting rooms for your meeting events, max capacity 25-30 persons.
For further information please contact the Sales department.

Newspaper, Magazine
Free daily Newspapers/ Magazines

Petrol Station
A petrol station is located 50 meters away from the entrance of the hotel both on Fleming and Vas. Olgas Ave.

Small pets only –up to 5 kg-with maximum one pet per room. Pet must be fully trained and appropriate restrained by Guest. Guests are responsible for all property damages and/or personal injuries resulting from the pet. The Hotel reserves the right to charge Guest’s account commensurate to the cost of such damages.

Extra pillows are available in the room closet or through the Housekeeping Department.
Choice of different types of hypoallergenic pillows.

For a small amount of photocopies, please contact the Reception Desk.

For Parking information kindly contact the Front Desk.
Valet parking service (valet parking) , up on request up on availability.

The distance of the Parking is 100 meters.

In reference, with the parking during the holiday’s periods such as:

 Christmas, Easter and period of August 15th, the parking remains closed.

Kindly, contact us to inform you, for each period separately, the exact close –open  dates.

We are truly sorry for the inconvenience



24-hour Reception

We will be pleased to make your future reservation. Our reservations Department will assist you with further information.
Tel: +30 2310 824221
Fax: +30 2310 849762
E-mail: reservations@metropolitan.gr

Room cleanliness
The chamber mates clean and refresh the rooms on a daily basis as discreetly as possible. According to environment protection regulations, we ask you to leave your used towels on the floor (means replace ).

Room keys
For security reasons we provide our Guests with a card-key. In case you lose it contact the Front office immediately.
At you departure you are requested to return it to the reception.

Room Service 24 h
Room Service is available from 7:00 a.m to 22:30 p.m. , offers you with a variety of in-room fine dining , please check the menu which in this Guest-Room Directory. However, from 22.30 p.m. to 07.00 a.m ( no snacks are available ).

Restaurant “SOCRATES”

  • Open for breakfast from 07:00 a.m. till 10:30 a.m. daily.
  • Weekends and Holidays from 07:00 a.m. till 11:00 a.m.
  • Early Breakfast 
  • Early Breakfast service up on request.
  • Lunch box service for Breakfast/ Meals ,up on request.
  • Services up on request w./ Extra charge.
  • Service of Dining at the Hotel choosing from a variety of dishes since we collaborate and having Partner Restaurant, kindly contact the Reception for further assistance.

Reception Desk
The Front Office staff is at your disposal any time of the day or night, for information and assistance.

Recycling program

  • Plastic, paper, glass, aluminum tins put in blue recycling bin.
  • Old batteries at the special at the recycling point at the Front Desk. 
  • Inert materials, gathering and removal after agreement.

Please contact the Front Office.

You can find a great variety of shops at the center of the city and at the hotel area.

Safety box

  • Each room got its own in - room safety deposit box.
  • Additionally, there is a main hotel safety deposit box at the Front Desk.

Telephone 0
Modern call center in all rooms, In order to get an external line please dial “0” and then the desired number. If you wish to call another room, please dial the room number directly.

Please contact the Front Office, up on availability.

Turn down service
Turn down service.

If you need to call a taxi or arrange a Transfer please contact the Front Office.
Our Front Office staff will advice you about rates and will proceed with all necessary arrangements.

Transfer in-out the Hotel Metropolitan
We can organize your transfer in/out the Hotel from airport, port, bus station and other point of interest.
Please contact the Front Office.

Towel change on request, up on availability.

32 inches TV FHD

Satellite channels

  • ERT HD
  • ERT 2
  • ERT 3
  • MEGA
  • ANT 1 HD
  • TV 100
  • 4E
  • DW
  • M.TV
  • RIK
  • E HD
  • ERT1
  • RUSSIAN 11
  • CNN
  • BBC


Travel Information
For information concerning your trip, air tickets and reservations please contact the Front Office.

Wake up call
Please inform the Front Office staff about the time you wish to place a wakeup call.

Weather Forecast.
Please contact the Front Office.

You can visit us on www.metropolitan.gr


Metropolitan Hotel Certificates
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